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Privacy Notice

Gelpharma S.A. de C.V., located at Madero No. 5908, Col. Jocotán, ZIP Code 45017, Jalisco, Mexico, is responsible for the use and protection of your personal data.

What purposes will we use your personal data for?

  • To provide the requested products and services.
  • To fulfill our contractual obligations.

To provide you with better service, we may also use your information for the following purposes:

  • To provide information about new products or services.
  • To provide information about changes to our products or services.
  • To evaluate service quality.
  • To conduct studies regarding consumer habits.
  • To evaluate portfolio quality.
  • To obtain statistical information regarding consumer habits.
  • Marketing and advertising.
  • Customer prospecting.
  • Commercial purposes.

Should you prefer that your personal data not be used for these purposes, please contact us at:

privacidad@gelpharma.com

Your decision will not be grounds for denying you any products or services you have contracted.

What personal data will we use for these purposes?

  • Identification data.
  • Contact information.
  • Data concerning physical characteristics.
  • Biometric data.
  • Employment information.
  • Academic information.
  • Immigration information.
  • Financial and/or asset-related information.
  • Legal information.
  • Tax information.

How can you access, correct, cancel, or object to the use of your personal data?

You have the right to know what personal data we hold about you, the purposes for which we use it, and the conditions under which it is processed (Access). You may also request that we correct your personal data when it is inaccurate or outdated (Rectification), request that we delete it from our records or databases when you believe it is not being used in accordance with applicable principles, duties, and obligations (Cancellation), or object to its use for specific purposes (Objection). These rights are known as ARCO rights.

For any matter related to the exercise of your ARCO rights, please contact us by email or telephone, or visit us at:

Madero No. 5908, Jocotán, Zapopan, ZIP Code 45017, Jalisco, Mexico

privacidad@gelpharma.com
+52 (33) 3777 4770

You may withdraw your consent to the use of your personal data

Please note that we may not always be able to process your request immediately. Due to certain legal obligations, we may be required to continue processing your personal data. It is also possible that fulfilling your request may prevent us from continuing to provide a service to you.

To withdraw your consent to the use of your personal data, please contact us at:

privacidad@gelpharma.com

How can you learn about changes to this Privacy Notice?

This Privacy Notice may be amended for various reasons, including new legal requirements, changes in our products or services, the company’s privacy practices, changes to our business model, or other circumstances.

Any changes to this Privacy Notice will be published in the following section: Privacy Notice

 
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